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NSW Wrestling – Dispute and Complaint Resolution Process

NSW Wrestling is committed to promoting a safe, respectful, and inclusive environment for all athletes, coaches, officials, volunteers, and members.
To ensure that all concerns are addressed fairly and transparently, NSW Wrestling has established a dispute and complaint resolution process.

Summary of the Process

You can always reach out to Sport Integrity Australia  to report a concern or an issue around Doping in sport, Childsafeguarding or vilification or discrimination in sport if the sport has implemented the National Integrity Framework . All other integrity and complaints related to the national level, should be referred to Wrestling Australia (please refer to the page here).

For state level matters within NSW Wrestling, please follow this process:

  1. Please submit a complaint using the Complaint Form

  2. NSW Wrestling acknowledges receipt within 5 working days

  3. Independant Officer will be in touch with you and will reviews and seeks resolution (written outcome within 30 days)

  4. Option to escalate to NSW Wrestling Board if you wish to or if the matter is unresolved (within 14 days after the outcome, or prior to requested)

If unsure where to report your matter, please contact Sport Integrity Australia for guidance.

None State-Level Reporting:

 

State (NSW Wrestling) related matters:

The information you provide will remain confidential and will not be shared outside NSW Wrestling without your consent. We assure you that during the review of your report, your identity and details will be kept private and will only be accessible to the appointed Complaints Committee (consisting of the Complaint officers), and if escalation is required or is relavant to the nature of the report, to members of the NSW Wrestling Board.

1. Lodging a Complaint

Any individual who wishes to raise a complaint or dispute relating to sports conduct, competition, selection, or behaviour may do so by completing the official Complaint Form.

When lodging a complaint, please provide:

  • Full name and contact details

  • Details of the incident or concern (including dates, people involved, and relevant context)

  • Any supporting evidence or documents

The information provided will stay private and will strictly not be sharted outside without your consent. Complaints should be submitted as soon as possible after the incident to allow for a timely and fair resolution.

2. Acknowledgement and Assignment

Once a complaint is received:

  • NSW Wrestling will acknowledge receipt within 5 working days.

  • A Complaint Officer will be appointed by the Executive Committee to assess and manage the complaint.

The Complaint Officer will always be independent from the subject of the complaint.

3. Initial Review and Internal Resolution

The Complaint Officer will:

  • Conduct a fair and impartial review of the complaint

  • Contact involved parties as needed to gather further information

  • Seek an informal resolution where appropriate

  • Provide a written outcome to the complainant within 30 days of the complaint being acknowledged

 

4. (Optional) Escalation to the NSW Wrestling Board

If the complainant is not satisfied with the outcome or process, the matter may be escalated to the NSW Wrestling Board.

  • A formal request for review must be made within 14 days of receiving the outcome from the Complaint Officer (or at prior time if you wish to)

  • The Board will:

    • Review the original complaint and findings

    • Consider any new information provided

    • Make a final internal decision and notify all parties in writing.